Why You Need a Booking Form (vs. Texting)
Most dog walkers start by taking bookings through text. It works for one or two clients, but it breaks down fast. You're texting the same questions to every new client, answers arrive at random times, and the information you collected three months ago is buried in a message thread.
A booking form solves three real problems:
- You get consistent information every time. No more texting back "What's your address again?" or realizing you don't have the vet's number when you need it.
- It signals professionalism. A walker who sends a booking form looks different from one who just texts back and forth. This matters when clients are deciding whether to trust you with their dog.
- You have a record. When something unexpected happens on a walk, you need the emergency contact number and vet information immediately — not buried in a chat thread.
The Complete Booking Form Template
This is a copy-ready template. Use it as a Google Form, a printed paper form, or as the basis for your booking system intake.
Client Information
Dog Information
Behavior Notes
Emergency Contact
Vet Information
That last field — emergency vet authorization — is the most important one most walkers skip. If something happens on a walk and you can't reach the owner, this tells you whether you have permission to take the dog to the vet. Without it, you're guessing.
Optional Fields Worth Considering
Not every walker needs all of these, but depending on your setup they're worth adding:
- Photo of the dog — Useful if you walk multiple dogs in a neighborhood and need to confirm you've got the right one. Also useful for your records if the dog ever goes missing during a walk.
- Key/access instructions — Where is the key hidden, which door do you use, is the garage code different from the gate code.
- Preferred route or restrictions — Some clients have strong opinions. Better to know upfront than mid-walk.
- Feeding instructions — Relevant for drop-in visits or longer stays.
- How did you hear about me? — Useful for understanding which of your acquisition channels are working.
What Not to Include on Your Form
Keep the form focused. Fields that don't affect the walk or the safety of the dog create friction without benefit.
- Social Security numbers or ID numbers — no reason to collect this
- Income or payment prequalification fields — you're not a bank
- More than one place to enter the same information
- Questions about other pets unless you also care for them
- Fields you won't actually read before the first walk
A form that takes five minutes to fill out is a form clients will fill out. A form that takes fifteen minutes is a form clients abandon and call you about instead.
How to Receive Forms Professionally
Three practical options for collecting client intake information:
| Method | How it works | Tradeoff |
|---|---|---|
| Google Forms + Google Sheets | Free, sends responses to a spreadsheet. Share the link anywhere. | Works but looks generic. No automated confirmation email to the client. You manage scheduling separately. |
| Paper form | Print and have clients fill out at the meet-and-greet. | Physical only, not searchable, can't be sent in advance. Only reasonable as a backup. |
| Booking software with built-in intake | Client submits request + dog information in one flow. You receive a structured record. | Costs money but saves time every single booking. Automated confirmation + reminders included. |
The goal is to collect complete, consistent information without it feeling like homework. A booking system that includes the form as part of the request flow is the cleanest approach — by the time you confirm a booking, you already have everything you need.
How DogWalkr Handles Intake Automatically
DogWalkr's booking page includes a client intake form as part of every walk request. When someone submits a booking through your DogWalkr link, they fill out their information and dog details as part of the process — you don't send a separate form, and they don't have to fill anything out twice.
The information lands in your dashboard, attached to that client's record. If you need their emergency contact number or vet info mid-walk, it's one tap away in your phone.
No extra tools. No spreadsheet management. The form is the booking flow.
Ready to run bookings after your rate card is clear? Start your free 14-day trial.